You use the XML Mapping Pane to add Dynamics 365 entity fields to your Word template. To prevent issues with control fields, do the following: Only add fields as Plain Text or Picture When you add a content control field, Word sees it as a new sentence and will capitalize it when focus shifts away from the field. By default, Microsoft Word AutoCorrect capitalizes sentences. These changes can occur through AutoCorrect as well as user edits. You make a textual change, such as changing the capitalization or adding text, to a content control.You insert a content control other than Picture or Plain Text.In the next section, you’ll be adding XML content control fields to the Word template.Ī few things can cause Word to freeze, requiring you to use Task Manager to stop Word: There’s a known issue with Dynamics 365-generated Word templates and Office Word. Important! A known issue and how to avoid it Go to File > Options > Customize Ribbon, and then enable Developer.ĭeveloper now appears in the Word ribbon. To see and add Dynamics 365 XML data, you need to enable the Word Developer tab. At this point, the document appears to be blank. Download the templateĬlick Download Template on the Select Entity page to create a Word file on your local computer with the exported entity included as XML data. For example, if you’re exporting a template for an account, and you want to include a list of its contacts, the document will return at most 100 of the account’s contacts. To ensure documents download in a timely matter, there is an upper limit of 100 for the number of related records returned for each relationship. Only select relationships you need to add Dynamics 365 data to the Word template. The relationships you select on this screen determine what entities and fields are available later when you define the Word template. RelationshipĪ lead, account, or contact can have multiple accounts.Īn account can have multiple marketing lists.Ī marketing list can have multiple accounts. Here are some example relationships for the Account entity. For admin content, see: Create and edit entity relationships. Your Dynamics 365 administrator or customizer can provide information about entity relationships. This screen requires an understanding of your Dynamics 365 data structure. What are 1:N, N:1, and N:N relationships? Select the personal document template to delete and then click Delete ( ).Īfter clicking Create Word Template, select an entity to filter with, and then click Word Template > Select Entity.For Look for, select Personal Document Templates.To delete personal document templates, do the following: Select a single account, and then click More ( …) > Word Templates > Create Word Template. For example, go to Sales > Client_Accounts > My Active Accounts. Templates created here are personal and available only to the user creating the template.įrom a list of records. Click an account to open it, and then click More ( …) > Word Templates > Create Word Template. Go to Sales > Client_Accounts > My Active Accounts. Open a record such as an account in Sales. You’ll need sufficient permissions to access to the Settings page, such as System Administrator or System Customizer.įrom a record. Go to Settings > Templates > Document Templates > New( ). There are three places in Dynamics 365 where you can create a Word template:įrom the Settings page. Step 1: Create a Word template Where you can create a template Using a Word document generated in Dynamics 365įollow the steps in this topic to successfully create and use Word templates in Dynamics 365. The following are the supported versions of Word. See: Important! A known issue and how to avoid it This topic contains information on how to prevent interactions that could potentially destabilize Word. There is a known issue when creating templates in Word. This feature has some special considerations you should know about to successfully create Word templates.Ĭheck out the following video: Create documents directly from Dynamics CRM by using Word and Excel templates (2:38) Applies to Dynamics 365 (online), version 9.xĪpplies to Dynamics 365 (online), version 8.xĪfter you create and import Office Word templates into Dynamics 365, with one click users can generate standardized documents automatically populated with Dynamics 365 data.
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